Too many technical issues

I am a current mail subscriber and wanted to get the electronic version. I downloaded the app and I was able to find it in Newsstand on my iPhone rather than it actually appearing as a standalone app. My issue is that when I try logging in, I get a response that they do not have my email address on file. I have placed two calls to KA and they have confirmed the email address and I have even received emails confirming an order that was placed by them to try resolving the issue. They told me that it would take 24-48 hours and one week later I am still having issues. I think they may have launched this prematurely and should have worked out these kinks before doing so.

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